Privacy Policy
At Apex Boost, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
Information We Collect
Personal Information
We collect information you provide directly to us, such as when you:
- Create an account or make a purchase
- Subscribe to our newsletter or marketing communications
- Contact us for customer support
- Participate in surveys, contests, or promotions
- Leave reviews or feedback
This information may include:
- Name and contact information (email address, phone number, mailing address)
- Payment information (credit card details, billing address)
- Account credentials (username, password)
- Demographics information (age, gender)
- Health information relevant to product use
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and usage, including:
- IP address and location data
- Browser type and version
- Operating system
- Pages viewed and time spent on our site
- Referring website
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and fulfilling your orders
- Providing customer support and responding to inquiries
- Sending you marketing communications and promotional emails
- Sending you offers from our marketing partners and affiliates
- Improving our products and services
- Personalizing your shopping experience
- Detecting and preventing fraud or security breaches
- Complying with legal obligations
- Analyzing website usage and performance
How We Share Your Information
We may share your information in the following circumstances:
Marketing Partners and Affiliates
When you make a purchase from us, you consent to us sharing your contact information (including email address, name, and phone number) with our trusted marketing partners, affiliates, and third-party advertisers. These partners may:
- Send you promotional emails and marketing communications
- Contact you about related products and services
- Include you in their marketing campaigns
- Share offers and special promotions with you
Service Providers
We may share information with trusted third-party service providers who help us operate our business, such as:
- Payment processors
- Shipping and fulfillment companies
- Email marketing services and CRM platforms
- Website hosting and analytics providers
- Customer support platforms
Legal Requirements
We may disclose information if required by law or in response to valid requests from public authorities, such as:
- Court orders or subpoenas
- Government investigations
- Legal proceedings
- To protect our rights, safety, or property
Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for data transmission
- Secure payment processing
- Regular security assessments
- Access controls and employee training
- Secure data storage and backup systems
Your Rights and Choices
Access and Correction
You have the right to access and update your personal information. You can do this by:
- Logging into your account and updating your profile
- Contacting us at support@useapexlabs.com
Marketing Communications
By making a purchase, you agree to receive marketing emails from us and our partners. However, you can opt out of receiving marketing emails at any time by:
- Clicking the unsubscribe link at the bottom of any marketing email
- Contacting us directly at support@useapexlabs.com
- Updating your communication preferences in your account settings
Please note:
- Opting out may take up to 10 business days to process
- You will continue to receive transactional emails related to your orders
- You may need to unsubscribe separately from our partner emails
- Making a new purchase will be considered a new consent to receive marketing communications
Data Deletion
You may request deletion of your personal information, subject to certain legal and business requirements. Please note that we may retain some information as required by law or for legitimate business purposes.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and login information
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Improve website functionality
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
Children's Privacy
Our website and products are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will delete such information promptly.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your jurisdiction. We ensure appropriate safeguards are in place to protect your information during such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending you an email notification
- Updating the "Last Updated" date
Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: support@useapexlabs.com
Address:
Apex Boost
19655 E 35th Dr #100
Aurora, CO 80011
United States of America