Contact Us

We're here to help! Reach out to our customer support team for any questions or assistance.

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Email Support

Get help with orders, returns, or product questions

support@useapexlabs.com
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Business Address

Send returns or correspondence to:

Apex Boost
19655 E 35th Dr #100
Aurora, CO 80011
United States of America

📞 Customer Support Response Time

We typically respond to all emails within 24-48 hours during business days. For urgent matters, please mark your email as "URGENT" in the subject line.

Business Hours

Day Hours (Mountain Time)
Monday - Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Holidays Closed

Frequently Asked Questions

How do I track my order?
Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on the shipping carrier's website.
What is your return policy?
We offer a 60-day money-back guarantee. You can return your product within 60 days of purchase for a full refund. Please see our Return Policy for detailed instructions.
How long does shipping take?
Standard shipping takes 5-7 business days within the US. We offer FREE shipping on orders of 3+ bottles. Please see our Shipping Information for more details.
Is my payment information secure?
Yes, we use 256-bit SSL encryption to protect your payment information. Your data is completely secure and private.
Can I change or cancel my order?
You can cancel your order within 24 hours of purchase. After that, orders go directly to fulfillment and cannot be changed. Please contact us immediately if you need to make changes.

Need Immediate Help?

For the fastest response, please email us at support@useapexlabs.com with your order number and detailed description of your question or concern.